Terms & Conditions

Graceful Etiquette LLC (hereby referred to as ‘Graceful Etiquette’) is an etiquette consultancy based in San Antonio, Texas, offering courses on a special project basis nationally and internationally.

Graceful Etiquette
Graceful Etiquette reserves the right to modify the course dates, times, itineraries, content and prices pending availability and offerings of suppliers and staff. Video or audio recordings of any course or workshop given by Graceful Etiquette is strictly prohibited.

The methods of payment accepted by Graceful Etiquette include credit or debit cards (via Square). Upon registration 100% of the course is to be paid in full in order to confirm registration. Prices are given in USD (United States Dollar).

Refunds in full will be offered if a ticket is canceled at least 14 days prior to the course date. Any courses canceled 13 days or less before the event will not be refunded and instead result in a credit fee to be used toward any other event or product on www.gracefuletiquette.com. Tickets purchased within 7 days of any event are non-refundable or exchangeable, and courses cannot be canceled or rescheduled. Tickets to events are sold exclusively on www.gracefuletiquette.com. Refunds will not be offered for course content that is not covered due to time restraints of the course time booked.

Graceful Etiquette reserves the right to cancel a course at any date or time for any unforeseen circumstance, including, but not limited to, inclement weather or illness. In the case that Graceful Etiquette may need to cancel a course, it will be rescheduled and clients to be notified with as much advanced notice as possible. Client travel will not be reimbursed.

Please note that courses may be filmed or photographed. You may or may not be asked to sign a release before filmed or photographed classes begin. By agreeing to these Terms & Conditions you agree to be filmed, recorded and/or photographed, and allow filmed or photographed content to be used by Graceful Etiquette and Grace Uwizeye-Allen for internal or external use, including but not limited to brochure, marketing, sales, communications, televised or social media use or for any kind of company promotion.

Graceful Etiquette reserves the right to edit course content and programming at any time.

Graceful Etiquette Merchandise / Products sold on GracefulEtiquette.com

Cosmetic products are nonrefundable and may not be returned or exchanged unless they arrive damaged.

All products outside of cosmetics such garments, jewelry, accessories, homeware and decor may be returned within 14 days of purchase for a complete refund if the product is returned in its original packaging, with original tags on and is unworn and not damaged. If products arrive damaged, please contact info@gracefuletiquette.com immediately upon receiving.

Virtual Courses
Graceful Etiquette reserves the right to modify its programs, webinar or live session dates, times, syllabus, content and prices pending availability and offerings of suppliers and staff. Virtual courses may be live or taped and available at scheduled times detailed on the Graceful Etiquette website.
Taped courses will not allow chat functionality or a live question and answer session. Live courses may offer chat functionality and a live question and answer session but it is not guaranteed that every attendee will be able to ask a question due to time constraints on the scheduled course beginning and end time and any technical difficulties that may arise.

Programs are intended for one user per payment. It is illegal to copy, replicate, share, record, stream or distribute any videos or material included in Graceful Etiquette’s virtual programming. Any reproduction, recording or distribution of this content will result in immediate legal action. All of the contents of Graceful Etiquette’s virtual webinars, pre-recorded or live trainings are protected from copying under U.S. and international copyright laws and treaties. Any unauthorized copying, alteration, distribution, transmission, performance, display or other use of this material is strictly prohibited.
Virtual courses are not refundable, cancellable or exchangeable. A certificate of attendance, completion or certification is not offered for our virtual webinars or online video learning.

INTELLECTUAL PROPERTY
The Materials, Course, Worksheets, Videos, PDFs, and Website provided by the course provider are the property of Graceful Etiquette, including all copyrights, trademarks, patents and other intellectual property. Graceful Etiquette owns all rights, titles and interest in and to the intellectual property.


For any questions or to anonymously notify us of infringement of the above, please contact info@gracefuletiquette.com

COVID-19
The day before an in-person course we will ask that each client informs us if they, or anyone they have come into contact with in the last seven days, has knowingly had symptoms of COVID-19 or tested positive for COVID-19. If a registered client develops symptoms of COVID-19 or is tested positive we will offer a full refund to the client. We reserve the right to ask to see a medical note or results of the test.
We are constantly reviewing the guidelines from the CDC and WHO and should the situation in the location of the in-person course worsen, we will take the appropriate action and postpone all courses. Clients will be able to transfer their course to another date or an online course, if available.
All in-person courses will follow all local and national laws and guidelines, as well as venue mandates.

Graceful Etiquette Course Content
Video or audio recording of any course or workshop given by Graceful Etiquette is strictly prohibited. Course offering and content will be agreed ahead of scheduled course and will cover as much information as possible within the period of time agreed. Refunds will not be offered for course content that is not covered due to time restraints of the course time booked.

Graceful Etiquette Course Availability
Graceful Etiquette reserves the right to modify the course dates, times, itineraries, content and prices pending availability and offerings of suppliers and staff. If a course is no longer available, a course with similar content will be offered. Course availability is according to the schedules and restrictions of the etiquette or media professional.

Graceful Etiquette Course Cancellation
For individual courses, cancellation within 72 hours will result in a full refund. Rescheduling individual courses must be done at least 72 hours prior to the course. Courses not canceled or rescheduled within 72 hours will not be refunded. Courses cannot be rescheduled more than twice. After the second rescheduling, to reschedule the course for a third time client will incur a new course fee equal to the amount of the initial course fee.
Rescheduling or canceling group courses must be done at least two weeks prior to the course start date. Courses not canceled or rescheduled within two full weeks will not be refunded.

Graceful Etiquette reserves the right to cancel a course at any date or time for any unforeseen circumstance. In the case that Graceful Etiquette may need to cancel a course, 100% of course funds will be reimbursed and clients to be notified with as much advanced notice as possible. Client travel will not be reimbursed.

Graceful Etiquette Course Prices
Prices are given in USD (United States Dollar). Course costs listed remain solidified only once payment is made and costs may change up until the class is booked.

Graceful Etiquette Corporate Courses and Programs
Graceful Etiquette has permission to use the corporate names of past clients when speaking to prospective clients unless told otherwise by the client in written form.

Graceful Etiquette Course Payment
The methods of payment accepted by Graceful Etiquette include but are not limited to: bank transfer, credit or debit cards). Upon registration, 100% of the course to be paid upfront in order to confirm registration.

Online Courses
All purchases and rentals of online courses, in the form of videos or printed materials, are final sale and cannot be refunded or exchanged.

Accessibility
Graceful Etiquette is committed to making its website accessible to all its users. Video courses and webinars are closed-captioned. We welcome feedback by email to info@gracefuletiquette.com

Graceful Etiquette Website Terms and Conditions

Introduction
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Graceful Etiquette’s use of cookies in accordance with the terms of Graceful Etiquette’s privacy policy / cookies policy.

License to Use Website
Unless otherwise stated, Graceful Etiquette and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You may not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for any reason including commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.
  • Copy course content for commercial use

Acceptable use
You may not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You may not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You may not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Graceful Etiquette’s express written consent. You may not link this website to any other without written consent from Graceful Etiquette. WE/I/US refers to the business entity of Graceful Etiquette.

You may not use this website to transmit or send unsolicited commercial communications.

You may not use this website for any purposes related to marketing without Graceful Etiquette’s express written consent.

Restricted access
Access to certain areas of this website is restricted. Graceful Etiquette reserves the right to restrict access to areas of this website, or indeed this entire website, at Graceful Etiquette’s discretion.

If Graceful Etiquette provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Graceful Etiquette may disable your user ID and password in Graceful Etiquette’s sole discretion without notice or explanation.

User Content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Graceful Etiquette a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Graceful Etiquette the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Graceful Etiquette or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Graceful Etiquette reserves the right to edit or remove any material submitted to this website, or stored on Graceful Etiquette’s servers, or hosted or published upon this website.

Notwithstanding Graceful Etiquette’s rights under these terms and conditions in relation to user content, Graceful Etiquette does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No Warranties
This website is provided “as is” without any representations or warranties, express or implied. Graceful Etiquette makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Graceful Etiquette does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability
Graceful Etiquette will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Graceful Etiquette has been expressly advised of the potential loss.

Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Graceful Etiquette liability in respect of any:

  • death or personal injury caused by Graceful Etiquette negligence;
  • fraud or fraudulent misrepresentation on the part of Graceful Etiquette; or
  • matter which it would be illegal or unlawful for Graceful Etiquette to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.

Other parties
You accept that, as a limited liability entity, Graceful Etiquette has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Graceful Etiquette officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Graceful Etiquette officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Graceful Etiquette.

Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity
You hereby indemnify Graceful Etiquette and undertake to keep Graceful Etiquette indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Graceful Etiquette to a third party in settlement of a claim or dispute on the advice of Graceful Etiquette legal advisers) incurred or suffered by Graceful Etiquette arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions
Without prejudice to Graceful Etiquette other rights under these terms and conditions, if you breach these terms and conditions in any way, Graceful Etiquette may take such action as Graceful Etiquette deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation
Graceful Etiquette may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment
Graceful Etiquette may transfer, sub-contract or otherwise deal with Graceful Etiquette rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement
These terms and conditions, together with Graceful Etiquette’s Privacy Policy, constitute the entire agreement between you and Graceful Etiquette in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with Texas state law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Texas state law.

Registrations and Authorizations
Graceful Etiquette is a LLC registered company in San Antonio, Texas.

Graceful Etiquette is committed to making its website accessible to all its users. We welcome feedback by email to info@gracefuletiquette.com

© 2024 Graceful Etiquette LLC. All rights reserved.